The 50 New Rules of Work

by Robin Sharma

The global economy is in a state of acute disruption. Competition has never been more fierce. Consumers have never been so well-informed and loudly demanding. And what worked yesterday just might be obsolete today.

But this time is also a great time, for the astonishing few who are ready to show leadership. Leaders are at their absolute best during messy cycles versus during the easy ones. And messy cycles bring with them gorgeous opportunities.

As I sit quietly on this airplane at 40,000 feet, away from the rallying cries of a wired world filled with endless interruptions, I’ve distilled what I’ve been sharing in my presentations to clients across the planet over the past months, from Kuwait and Dubai to Paris, London and Dusseldorf.

Here are 50 powerful rules to amp up your game so this business cycle is one of your best business cycles yet.

The 50 New Rules of Work

  1. You are not just paid to work. You are paid to be uncomfortable – and to pursue projects that scare you.
  2. Take care of your relationships and the money will take care of itself.
  3. Lead you first. You can’t help others reach for their highest potential until you’re in the process of reaching for yours.
  4. To double your income, triple your rate of learning.
  5. While victims condemn change, leaders grow inspired by change.
  6. Small daily improvements over time create stunning results.
  7. Surround yourself with people courageous enough to speak truthfully about what’s best for your organization and the customers you serve.
  8. Don’t fall in love with your press releases.
  9. Every moment in front of a customer is a moment of truth (to either show you live by the values you profess – or you don’t).
  10. Copying what your competition is doing just leads to being second best.
  11. Become obsessed with the user experience such that every touchpoint of doing business with you leaves people speechless. No, breathless.
  12. If you’re in business, you’re in show business. The moment you get to work, you’re on stage. Give us the performance of your life.
  13. Be a Master of Your Craft. And practice + practice + practice.
  14. Get fit like Madonna.
  15. Read magazines you don’t usually read. Talk to people who you don’t usually speak to. Go to places you don’t commonly visit. Disrupt your thinking so it stays fresh + hungry + brilliant.
  16. Remember that what makes a great business – in part – are the seemingly insignificant details. Obsess over them.
  17. Good enough just isn’t good enough.
  18. Brilliant things happen when you go the extra mile for every single customer.
  19. An addiction to distraction is the death of creative production. Enough said.
  20. If you’re not failing regularly, you’re definitely not making much progress.
  21. Lift your teammates up versus tear your teammates down. Anyone can be a critic. What takes guts is to see the best in people.
  22. Remember that a critic is a dreamer gone scared.
  23. Leadership’s no longer about position. Now, it’s about passion. And having an impact through the genius-level work that you do.
  24. The bigger the dream, the more important the team.
  25. If you’re not thinking for yourself, you’re following – not leading.
  26. Work hard. But build an exceptional family life. What’s the point of reaching the mountaintop but getting there alone.
  27. The job of the leader is to develop more leaders.
  28. The antidote to deep change is daily learning. Investing in your professional and personal development is the smartest investment you can make. Period.
  29. Smile. It makes a difference.
  30. Say “please” and “thank you”. It makes a difference.
  31. Shift from doing mindless toil to doing valuable work.
  32. Remember that a job is only just a job if all you see it as is a job.
  33. Don’t do your best work for the applause it generates but for the personal pride it delivers.
  34. The only standard worth reaching for is BIW (Best in World).
  35. In the new world of business, everyone works in Human Resources.
  36. In the new world of business, everyone’s part of the leadership team.
  37. Words can inspire. And words can destroy. Choose yours well.
  38. You become your excuses.
  39. You’ll get your game-changing ideas away from the office versus in the middle of work. Make time for solitude. Creativity needs the space to present itself.
  40. The people who gossip about others when they are not around are the people who will gossip about you when you’re not around.
  41. It could take you 30 years to build a great reputation and 30 seconds of bad judgment to lose it.
  42. The client is always watching.
  43. The way you do one thing defines the way you’ll do everything. Every act matters.
  44. To be radically optimistic isn’t soft. It’s hard. Crankiness is easy.
  45. People want to be inspired to pursue a vision. It’s your job to give it to them.
  46. Every visionary was initially called crazy.
  47. The purpose of work is to help people. The other rewards are inevitable by-products of this singular focus.
  48. Remember that the things that get scheduled are the things that get done.
  49. Keep promises and be impeccable with your word. People buy more than just your products and services. They invest in your credibility.
  50. Lead Without a Title.

I encourage you to share + discuss + debate these with your team and throughout your organization. Within a quick period of time, you’ll see some fantastic results.

Note: Robin Sharma is the author of the #1 international bestseller The Leader Who Had No Title: A Modern Fable on Real Success in Business and in Life,” a book that is causing transformation in many of the best businesses in the world.

Al IMTIHAAN AL SANAWI IN MUMBAI 1432H/2011A.D.

The year 1432 H / 2011 A.D. is characterized by most remarkable epoch-making events of Fatemi, as well as world history.

It is the spectacular year of the twin celebrations, it is a hallmark of  Melad Meawi and Masarrat al nas al mubarak.

Mumbai has been the epicenter for almost all of the celebrations and events of this year beginning from Ashara Mubarakah.

Currently it is the venue and miqaat for Imtihaan al Sanawi of Al Jamea tus Saifiyah.

This year we will be attaining another huge nemat and rehmat of Allah Subhanahu, the special barakaat of gathering ruhaani imtinaan of Our Maula TUS and His Mansus Aqeequl Yemen, Syedi wa maulaya Mufaddal Bhai Saheb Saifuddin TUS, who is also Amirul Jamea, may Allah grant both our Maula a long life of perpetual futuhaat and  imamiyah shanaat.

In Al jamea tus Saifiyah, al imtihaan is synonymous to al imtinaan, as it is absolutely a hallmark of blessings and munificence of Duat Mutlaqeen AQ, especially of the 52nd Dai al Fatemi Syedna Mohammed Burhanuddin TUS who has epitomized al imtihan as the prestigeous miqaat for  expressing devotedly our muhabbat, tafaadi and khidmat, because these are the quintessential of ilm e Ala Mohammed AS.

Amirul muqddas Amirul Jamea, Syedi Yusufbhai saheb Najmuddin AQ once said;

للعبد اْية رقه ان يفدي الـ  * مولى وحجة علمه ان يخدما

Al Imthaan allures thousands of mumineen every year to this institute. Its spirit forms the soul of Jamea. It draws a pattern for the academic and vocational activities and sets the bearings and dimensions for the teaching process and education which is adapted throughout the academic year. Imtihan is an experience where the gathering of mumineen imbibes and avail the values and deep philosophy and understanding of Islam and Fatemi tradition.

 Maulana Taher Saifuddin AQ says:

 وتفتح ابواب العلوم لهم اذا * بدت لهم في الامتحان المسائل  

Imtihan is the embodiment of quality, and focuses in bringing out the best of the best from Anbnaul Jamea, in terms of learning, character building, and well accomplished personality.

وقد تولينا امر الامتحان على احسن الشاكلة 

The best of the characteristics and systems by which jamea imtihaan is conducted is the qudsaani presence of Dai Fatemi in the imtihan which is an experience observed only in Jamea.

 Therefore, it is certainly a surreal experience. Imtihan is a process in this hallowed and renowned Fatemi institute, in which everyone is sharing a common goal, that is, to demonstrate each ones  ability to secure and attain the ridaa ( khushi) and pleasure of our spiritual and shafeeq Bawasaheb  Syedna Mohammed Burhanuddin TUS.

 Abnaul jamea are beseeching the waseela of Awliyaullah and pray,

“May Allah endow our Maula Syedna Mohammed Burhanuddin TUS a long long life enthroned on the arsh of sehat kameelah and aafiyaat daaemah for the continuation of this Imtihaan and for showering upon mumineen the Imtinaanat qudsaaniyah”.

On the opening ceremony of Jamea in Karachi, Aqa Maula TUS said quite presagingly about the paradigm and ideals of Al Jamea tus Saifiyah.

 لافتح ابواب المعارف كلها * لمن كان دون القشر يرجو المعانيا

This inauguration of Jamea, is the opening of gates of all knowledge and absolute wisdom, for all those who desire the essence, rather than the kernel. 

mfzakir

Noah’s Ark

Everything I need to know, I learned from Noah’s Ark.

ONE: Don’t miss the boat.

TWO: Remember that we are all in the same boat.

THREE: Plan ahead. It wasn’t raining when Noah built the Ark.

FOUR: Stay fit. When you’re 60 years old, someone may ask you to do something really big.

FIVE: Don’t listen to critics; just get on with the job that needs to be done.

SIX: Build your future on high ground.

SEVEN: For safety’s sake, travel in pairs.

EIGHT: Speed isn’t always an advantage… The snails were on board with the cheetahs.

NINE: When you’re stressed, float awhile.

TEN: Remember, the Ark was built by amateurs; the Titanic by professionals.

ELEVEN: No matter the storm, when you are with God, there’s always a rainbow waiting.

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Posted in Interesting by Juzar Noorani. 1 Comment

India is blessed with such abundance of talents but they lack opportunities and support.

Why India Works – written by internationally acclaimed film director Shekhar Kapoor

A greater ‘hole in the wall’ you cannot imagine. A small fading sign on the top saying “Cellphoon reapars” barely visible through the street vendors crowding the Juhu Market in Mumbai. On my way to buy a new Blackberry, my innate sense of adventure made me stop my car and investigate. A shop not more than 6 feet by 6 feet. Grimy and uncleaned.
‘Can you fix a Blackberry ?”
‘Of course, show me”
”How old are you” ‘Sixteen’
Bullshit. He was no more than 10. Not handing my precious blackberry to a 10 year old in unwashed and torn T shirt and pyjamas! At least if I buy a new one, they would extract the data for me. Something I have been meaning to do for a year now.
‘What’s wrong with it?”
‘Well, the roller track ball does not respond. It’s kind of stuck and I cannot operate it”
He grabs it from my hand and looks at it
“You should wash your hands. Many customers have same problem. Roller ball get greasy and dirty, then no working’
Look who was telling me to wash my hands. He probably has not bathed for 10 days, I leaned out to snatch my useless blackberry back..
” You come back in one hour and I fix it’.
I am not leaving all my precious data in this unwashed kid’s hands for an hour. No way.
“Who will fix it?”
‘Big brother’
‘How big is ‘big brother?’
‘big …. Umm ..thirty’
Then suddenly big brother walks in. 30 ??? He is no more than 19.
‘What problem?’ He says grabbing the phone from my greasy hand into his greasier hand. Obviously not trained in etiquette by an upmarket retail store manager.
‘Normal blackberry problem. I replace with original part now. You must wash your hand before you use this’. What is this about me washing my hands suddenly??
19 year old big brother rummages through a dubious drawer full of junk and fishes out a spare roller ball packed in cheap cellophane wrapper. Original part? I doubt it.  But by now I am in the lap of the real India and there is no escape as he fishes out a couple of screwdrivers and sets about opening my Blackberry.
“How long will this take?”
”Six minutes”
This I have to see. After spending the whole morning trying to find a Blackberry service centre and getting vague answers about sending the phone in for an assessment that might take a week, I settle down next to his grubby cramped work space. At least I am going to be able to watch all my stored data vanish into virtual space. People crowd around to see what’s happening. I am not breathing easy anyway. I tell myself this is an adventure and literally have to stop myself grabbing my precious Blackberry back and making a quick escape. But in exactly six minutes this kid handed my Blackberry back. He had changed the part and cleaned and serviced the whole phone. Taken it apart, and put it together. As I turned the phone on there was a horrific 2 minutes where the phone would not come on. I looked at him with such hostility that he stepped back.
‘you have more than thousand phone numbers ?”
‘yes’.
‘backed up?’
‘no’
‘Must back up. I do it for you. Never open phone before backing up’
‘You tell me that now?’
But then the phone came on and my data was still there. Everyone watching laughed and clapped. This was becoming a show. A six minute show. I asked him how much.
‘500 rupees’ He ventured uncertainly. People around watched in glee expecting a negotiation.
That’s $10 dollars as against the Rs 30,000 ($ 600) I was about to spend on a new Blackberry or a couple of weeks without my phone. I looked suitably shocked at his ‘high price’ but calmly paid him. Much to the disappointment of the expectant crowd
‘do you have an I-Phone ? Even the new ‘4D one ?
‘no, why”
‘I break the code for you and load any ‘app’ or film you want. I give you 10 film on your memory stick on this one, and change every week for small fee’
I went home having discovered the true entrepreneurship that lies at what we call the ‘bottom of the pyramid’. Some may call it piracy, which of course it is, but what can you say about two uneducated and untrained brothers aged 10 and 19 that set up a ‘hole in the wall’ shop and can fix any technology that the greatest technologists in the world can throw at them. I smiled at the future of our country. If only we could learn to harness this potential.
‘Please wash your hands before use’ were his last words to me. Now I am feeling seriously unclean.